We each ordered a "rice platter" (mine pictured above) consisting of a meat (I got chicken, A got lamb), bulgur wheat (you could choose rice), tomatoes, onions, pickles, pickled turnips, feta cheese, cucumbers and 2 sauces (I chose garlic aioli and mediterranean salsa, A chose spicy harissa and tzatziki). It came with a pita (it used to be a choice of pita and pita chips, but now pita chips cost extra). We also ordered a chickpea and tomato soup (which we have never had before and which is the cause of much of our disappointment tonight).
The rice platters were fine. They weren't as empty as the last time when A was disappointed. But to me, they just didn't seem as good as they used to be. The chicken and bulgur wheat in mine was a little dry, and usually it was much better. Overall it was just OK instead of good. We both were not very happy with the pitas. They were dry, didn't really split open, and kind of hard and chewy (and not a good pillowy chewy).
We got our order and noticed there was no soup. A immediately called and they said the soup would be there in a few minutes. They seemed to already know that they didn't send it to us. But it never came. We tried to call them twice and they didn't answer the phone. I have no idea what was going on over there but the matter is still to be resolved. Sigh. I was really hoping that other time was an anomaly since the food is pretty healthy and we could always use some healthy food options. Unfortunately the past two times haven't been nearly as good as when we used to order from them. Oh well.